Frequently Asked Questions

Can't find question? email us WAVEWEARCO@GMAIL.COM

1. What is the status of my order?

We pride ourselves on instituting the most efficient logistical practices.To check the status of your order click this link.

2. My discount code is not working, what do I do?

We are sorry for the inconvenience. What would work best is continuing with the order and emailing us the code that you're attempting to use. Once we receive your email, we will then reimburse your account.

3. Where are your products shipped from?

A majority of our products are shipped from our main warehouse which is located in New Jersey.

4. Can I expedite my shipping?

Yes! We offer expedited shipping that can be selected upon check out!

6. How can I pay for my order?

WaveWear accepts all major credit cards including: Visa, American Express, MasterCard, and Discover. We also accept Apple Pay!

7. How long will it take me to get my order?

4 to 5 business days for standard shipping. For expedited shipping, you should anticipate 1 to 3 business days.

8. Can I cancel or change my order?

Immediately upon completion, we begin processing the order, and for this reason we cannot process a cancellation. However our return policy is very efficient and can be stimulated through our returns page.

9. Can I exchange my order?

We aim to make this process as convenient for the consumer as possible. In the event that you must exchange your product for a new product, click here and we will take care of everything!